About the Job 

QRF bases its goals, strategy and programs on evidence. As such, the Foundation works to generate robust data that can be utilized internally and by stakeholders alike to make decisions informed by evidence, need and the reality on the ground. 

The Quantitative Research function is responsible for supporting the RPD in generating such evidence. It facilitates RPD’s research efforts by providing technical leadership and oversight on all of QRF’s quantitative research and analysis efforts, including the development of research proposals, generating research questions for studies, identifying the design and research of studies, developing methodology documents, conducting advanced analysis on data, discussing findings with the wider QRF team and local and international stakeholders, reporting on the data and identifying policy recommendations from the findings, in addition to building the capacity of the wider RPD team in quantitative research and analysis. 

Main duties and responsibilities: 

• Support in conducting thorough data cleaning and validation 

• Perform descriptive statistics on primary and secondary data 

• Conduct desk research to understand education and policy contexts nationally and internationally

• Support in questionnaire review and basic survey logic checks 

• Visualizing data and findings for a variety of audiences (charts, tables, dashboards, or presentations)

• Support management of quantitative data collection activities 

• Support in liaising with data collection vendors on our research efforts 

• Support on reporting findings in briefs or reports  

• Adhering to ethical procedures throughout the research process

Requirements

Educational Level 

• At least Bachelor level degree in relevant field (e.g. Social Sciences, Education, Economics, Statistics). Preference for a quantitative focus of the overall degree or courses within the degree.

Years of experience/ Skills:  

• Up to 2 years of experience in a relevant field. Fresh graduates are welcome to apply.

• Understanding of core quantitative research methods

• Ability to work with datasets and follow analysis instructions

• Attention to detail and data accuracy

• Basic to intermediate proficiency in statistical software, such as SPSS or Stata

Languages: 

• Fluent in spoken and written Arabic

• Proficiency in spoken and written English

Role Summary

Edraak is seeking a strong writer and relationship-builder to support and grow the organization’s local and regional partnerships. This role focuses on developing high-quality proposals and concept notes, preparing donor/client-facing presentations, and supporting engagement with private sector, philanthropic, and institutional partners. The Officer will work closely with internal teams to translate Edraak’s solutions and impact into compelling narratives and clear deliverables, while supporting a healthy partnership pipeline and strong stewardship among key stakeholders.

Key Responsibilities

Proposal & Concept Note Development

• Draft proposals, concept notes, and pitch decks aligned with partner priorities and Edraak’s offerings.

• Support the collection of key inputs across teams (organizational capacity/experience, M&E, communications, finance) to produce accurate submissions to RFPs, the development of innovative and impactful concepts, and reporting.

• Maintain and improve proposal assets: templates, boilerplate language, project snapshots, and partner-ready case studies.

• Support the preparation of budgets and work plans, and ensure narrative, indicators, and costing are consistent.

Donor/Client Engagement & Presentations

• Prepare polished presentations for partner meetings, briefings, and events; tailor messaging to different audiences.

• Support partner meetings and follow-ups (meeting notes, next steps, and timely responses to information requests).

• Represent Edraak in networking settings and partnership events; build relationships with CSR teams, foundations, and institutional stakeholders.

Stewardship, Reporting & Partner Visibility

• Draft donor reports and progress updates that clearly communicate results, stories, and learning.

• Coordinate partner visibility deliverables in line with branding guidelines and partner agreements (e.g., social media, press, case studies).

Pipeline Management & Prospect Research

• Conduct prospect research and prepare briefings on potential partners and funding opportunities (priorities, cycles, decision-makers).

• Support partnership planning and renewals by maintaining timelines, documentation, and readiness of key materials.

• Track partnership activity in a CRM or tracking system and support pipeline reporting.

Coordination & Documentation

• Support partnership documentation (letters, MoUs, agreements) and ensure systematic filing of key documents.

• Coordinate internally to support the timely delivery of partnership commitments and smooth partner communication.

Requirements

Qualifications & Skills

• Bachelor’s degree in communications, marketing, business, international development, or a related field.

• 3–4 years of relevant experience in proposal writing, partnerships/fundraising support, business development, or donor relations.

• Excellent Arabic writing, editing, and speaking; strong English writing and speaking.

• Strong presentation skills and ability to translate complex work into clear, persuasive messages.

• Strong research skills and close attention to detail; able to manage multiple priorities and deadlines.

• Proficiency with Microsoft Office/Google Workspace (especially PowerPoint and other visual tools)

• Familiarity with online learning/education programming is a plus; Canva/design tools are a plus.

Organizational Context

Edraak develops and delivers Arabic-first online learning experiences at scale. This role bridges learning design and program delivery—ensuring courses and learning programs are pedagogically strong, production-ready, and delivered on time through Edraak’s platform and partner programs.

Role Summary

The Programs Specialist is a key part of Edraak’s programs and content development team. The Specialist leads on as well as supports end-to-end delivery of Edraak e-learning programs and courses—coordinating instructional design quality, content development, production, launch, and continuous improvement—while assisting project planning, execution, risk management, reporting, and stakeholder coordination to deliver against scope, timeline, budget, and quality standards. This is also applied to projects delivered in a hybrid or offline environment for youth, professionals, and more, effectively leveraging Edraak’s content, courses, and adaptability to achieve real-world outcomes. 

Key Task Areas

A) Instructional Design Coordination & Learning Quality

• Translate program goals into learning outcomes, high-level course structures, assessment approaches, and learner pathways.

• Coordinate with Learning Experience/Instructional Designers and SMEs to ensure pedagogy aligns with Edraak standards and target audiences.

• Guide SME scripting and content preparation (lesson scripts, activities, assessments, rubrics) and ensure content accuracy through editorial review.

• Ensure inclusive, accessible, and mobile-friendly learning experiences (clear language, usable activities, and practical application).

• Support localization and adaptation (Arabic-first delivery; bilingual assets when required) while maintaining consistency in tone and quality.

• Leading in production, post-production and editing processes, providing creative insights in coordination with SMEs and production teams.

• Supporting course building and quality assurance on the Edraak platform, prior to course launch.

B) Content Production, Platform Build & Publishing

• Plan and manage the course production pipeline (recording, editing, interactive build, QA, and publishing) with production and platform teams.

• Ensure assets are complete and production-ready (scripts, slides, visuals, assessments, metadata) and meet publishing requirements.

• Coordinate course builds on the Edraak platform/LMS, including structure, navigation, assessments, certificates/badges (when applicable), and learner communications.

• Run QA checklists and sign-off processes; coordinate revisions post-launch based on learner feedback, performance data, and stakeholder inputs.

C) Project Management & Delivery Oversight

• Develop end-to-end project plans (scope, workplan/WBS, milestones, deliverables, and resourcing) for multiple concurrent courses/programs.

• Track progress against timelines and dependencies; proactively identify bottlenecks and drive resolutions with cross-functional teams.

• Manage budgets and operational workflows (procurement/contracting, vendor coordination, payments) in collaboration with relevant teams.

• Manage change requests and ensure impacts on scope, schedule, and budget are documented and communicated.

• Maintain a risk register, implement mitigation actions, and escalate issues with clear options and recommendations.

D) Stakeholder & Partner Coordination

• Coordinate with internal teams (Content, Learning Design, Production, Product/Platform, Marketing/Growth, Learner Support, Data/Insights) to ensure aligned execution and launch readiness.

• Engage with external partners (universities, ministries, NGOs, donors, corporate partners, instructors/SMEs, vendors) and maintain clear communication, expectations, and timelines.

• Prepare meeting agendas, capture action items, and follow through to closure; represent Edraak professionally in partner engagements when needed.

E) Monitoring, Reporting & Continuous Improvement

• Define delivery and learning performance indicators with relevant teams (e.g., engagement, completion, satisfaction) and track them across the program lifecycle.

• Produce clear progress updates and periodic reports (narrative and operational/financial where applicable) for internal leadership and partners/donors.

• Facilitate retrospectives/lessons learned and turn insights into improvements to processes, templates, and course design standards.

• Work with marketing and learner engagement teams to support launches and post-launch communications that drive participation and retention.

Requirements

Required Competencies

E-learning & Instructional Design

• Strong understanding of adult learning principles, online pedagogy, and assessment design; ability to QA learning experiences against standards.

• Ability to work with SMEs across a broad range of expert disciplines to structure content, write/shape scripts, and design practical activities and assessments.

• Familiarity with accessibility, clarity, usability, and learner-centered design for online learning.

• Comfort working with platform/LMS build requirements and course publishing workflows.

Project Management & Oversight

• Proven ability to plan and deliver projects end-to-end: schedules, budgets, resourcing, dependencies, and risk management.

• Strong stakeholder management, cross-functional coordination, and vendor/partner follow-up.

• High attention to detail, documentation discipline, and ability to manage multiple workstreams in parallel.

• Strong communication skills (Arabic and English) with the ability to synthesize complexity into clear action and reporting.

Minimum Qualifications

• Bachelor’s degree in Education, Instructional Design/Educational Technology, Project Management, Business, Engineering, Social Sciences, or related field.

• 4+ years of experience delivering e-learning programs or digital education projects, including coordination across content, design, and production.

• Demonstrated experience working with partners/SMEs and managing deliverables under tight timelines.

• Fluency in Arabic and English (spoken and written).

Preferred Qualifications

• Project management certification (e.g., PMP/PMD/Agile) or equivalent practical experience.

• Experience with MOOC/LMS environments and digital learning product workflows; basic HTML is a plus.

• Experience in reporting to partners/donors and aligning delivery with compliance/visibility requirements.

• Willingness and ability to travel within Jordan as well as the MENA region in support of Edraak projects and initiatives, attend international events and conferences as a delegate, speaker or presenter, as required

Description

About the Job 

The Monitoring, Evaluation and Learning (MEL) team is embedded with the Research and Program Development Department at QRF, which undertakes programmatic and policy‐oriented research to support the improvement of  Arabic Literacy outcomes in Jordan.

The MEL team provides support and guidance on the design and development of appropriate, robust, and ethical monitoring and evaluation frameworks as well as supports formative research studies produced to inform policy making. The MEL Senior Officer/Specialist will be involved in the creation and use of high quality and credible evidence for QRF’s programming and policy uptake functions.

Main duties and responsibilities:
 

Quantitative Analysis, Reporting, and Dissemination of findings

• Contribute to evaluations design/including designing of Theories of change and hypotheses.

• Provide technical advice on areas such as sampling, data collection, and indicator development.

• Undertake quantitative data analysis for different research and evaluation studies (including for randomised control trials, inferential statistics, hypothesis testing, related to experimental or quasi experimental methods) for MEL and research functions using statistical software such as SPSS, Stata, Python, R , or equivalent tools.

• Produce study write ups including technical reports, executive summaries, policy briefs and blogs.

• Assist in preparing written and verbal dissemination of findings and follow-up on action points.

Monitoring and Data Quality Assurance

• Support the development and maintenance of systems and tools to enable projects and research studies to collect, aggregate, and analyze data, ensuring compliance with analysis and reporting requirements.

• Assist in the planning and implementation of periodic field monitoring exercises and data quality assessments.

• Lead on managing data collection vendors, volunteers and processes, including providing training and quality control, ensuring adherence to high-quality data collection protocols.

• Contribute to the automation and streamlining of data systems and processes, enabling real-time tracking and analysis of project performance, or evaluation studies’ progress.

• Implement MEL plans, supporting the broader MEL team in achieving project and program goals.

• Assist in documentation and knowledge-sharing activities, contributing to organizational learning and adaptive management.

• Assist in instilling a learning culture in QRF, though building of frameworks and tools for lessons learnt generation, documentation and usage.

Administrative Support

• Support administrative tasks within the MEL department, including procurement, logistics, and coordination for MEL-related activities.

Requirements

Educational Level 

• Bachelor’s degree in a relevant discipline (e.g. math, statistics, economics, education or another discipline with quantitative analysis related courses).

• MA degree in a relevant discipline (preferred)

Years of experience/ Skills:  

• Minimum of 3 years of experience in a relevant field.

• Evaluative work experience in a relevant field: education, economic development, public policy, research, consulting, etc.

• Work experience in relevant fields: education, economic development, public policy, research, consulting, etc.

• Academic or professional experience in monitoring and evaluation with knowledge of the different forms and challenges associated with evaluation models (e.g. Impact, Theory-Based, etc.).

Languages: 

• Fluent in spoken and written Arabic

• Proficiency in spoken and written English