About the Job 

The Queen Rania Foundation (QRF) is dedicated to improving the quality of education for children in Jordan and the Arab world, with a core mission to fill evidence gaps and design interventions that enhance literacy outcomes. The Programs team designs and tests critical interventions like Iqrali and Read to tackle this. 

This Manager-level role provides the functional leadership and execution excellence for all program-related public facing SBCC campaigns and outreach and intervention communications e.g. scripts, nudges, chatbot flows, user journeys, messaging etc.. The Manager will work within the Programs team,  coordinating with internal Subject Matter Experts, the Research and Design team, MEL team, the Communications team and Project Managers to ensure all communications are behaviourally informed, evidence-based, culturally resonant, and designed to drive specific actions from target audiences. They will work closely with the QRF communication team who will execute the communications strategies for programs, this role acts as the core bridge between the programs department and the QRF communications and marketing team to ensure smooth and targeted execution of program communication.

Main duties and responsibilities: 

A. Behavioural Execution & Intervention Design

• SBCC & Messaging Execution: Lead the implementation and management of the Social and Behavioural Change Communication (SBCC) strategy for all programs within the portfolio (Iqrali, Read, and other projects as needed).

• Intervention Communications Design: Manage the creation and refinement of direct messaging embedded within program delivery mechanisms, such as:

  • Digital Tools: Reviewing and refining content phrasing, user experience flows, and sequencing in chatbots/mobile apps to motivate user action.

  • Program Delivery: Managing the communications strategy for program components (e.g., hybrid training scripts, overseeing creative production) to ensure alignment with behavioural goals and programmatic vision and brand.

• Formative Research & Validation: Lead the execution of rapid, targeted message testing and small-scale formative research in partnership with the internal Research and Design team and the MEL team. Ensure methodologies are rigorous and data is analyzed to inform communications adjustments.

• Evidence Translation: Analyze and synthesize complex research, behavioural insights, and evidence gaps into clear, actionable, and culturally relevant communication drafts and toolkits.

B. Internal Program Alignment, Quality & Learning

• Internal R&D Collaboration: Work in close, daily collaboration with the internal Research and Design team to finalize message testing protocols, analyze data, and ensure communications strategies are continuously informed by evidence generated within the Programs arm.

• Communications Quality Assurance: Own the quality control and final sign-off for all public-facing and intervention-embedded communications, ensuring consistency with program evidence and adherence to behavioural science principles.

• Functional Leadership: Act as the subject matter expert on behavioural communication, responsible for driving results and aligning team members on all program-related communications, providing clear direction and technical support.

• Data-Driven Iteration: Analyze data from message testing and campaign monitoring to guide communications and execution updates, and ensure all learning is integrated back into Program and R&D processes.

C. Stakeholder Management & External Coordination

• Internal Alignment: Serve as the primary liaison and functional bridge between the Programs Team and the QRF Communications Team.

• External Coordination: Participate in vendor selection and discussions on the execution of SBCC for programs in close coordination with the QRF Communications and Marketing Department.

• Reporting: Prepare and present execution plans, message testing results, and learning summaries to the Director of Programs and the Executive Management Team.

Requirements

Educational Level 

• Bachelor’s degree required in Communications, Marketing, Public Health, Social Psychology, Behavioural Economics, or a related social science field. 

• A Master's degree is highly preferred.

Years of experience/ Skills:  

• Minimum of 7-9 years of progressive professional experience specifically designing, implementing, and evaluating SBCC campaigns and behaviourally-focused intervention communications.

Languages: 

• Fluency in both Arabic and English (spoken and written) is essential, with proven ability to draft high-quality, nuanced communications in Arabic.

About the Job 

QRF bases its goals, strategy and programs on evidence. As such, the Foundation works to generate robust data that can be utilized internally and by stakeholders alike to make decisions informed by evidence, need and the reality on the ground. 

The Quantitative Research function is responsible for supporting the RPD in generating such evidence. It facilitates RPD’s research efforts by providing technical leadership and oversight on all of QRF’s quantitative research and analysis efforts, including the development of research proposals, generating research questions for studies, identifying the design and research of studies, developing methodology documents, conducting advanced analysis on data, discussing findings with the wider QRF team and local and international stakeholders, reporting on the data and identifying policy recommendations from the findings, in addition to building the capacity of the wider RPD team in quantitative research and analysis. 

Main duties and responsibilities: 

• Support in conducting thorough data cleaning and validation 

• Perform descriptive statistics on primary and secondary data 

• Conduct desk research to understand education and policy contexts nationally and internationally

• Support in questionnaire review and basic survey logic checks 

• Visualizing data and findings for a variety of audiences (charts, tables, dashboards, or presentations)

• Support management of quantitative data collection activities 

• Support in liaising with data collection vendors on our research efforts 

• Support on reporting findings in briefs or reports  

• Adhering to ethical procedures throughout the research process

Requirements

Educational Level 

• At least Bachelor level degree in relevant field (e.g. Social Sciences, Education, Economics, Statistics). Preference for a quantitative focus of the overall degree or courses within the degree.

Years of experience/ Skills:  

• Up to 2 years of experience in a relevant field. Fresh graduates are welcome to apply.

• Understanding of core quantitative research methods

• Ability to work with datasets and follow analysis instructions

• Attention to detail and data accuracy

• Basic to intermediate proficiency in statistical software, such as SPSS or Stata

Languages: 

• Fluent in spoken and written Arabic

• Proficiency in spoken and written English

Description

About the Job 

The Monitoring, Evaluation and Learning (MEL) team is embedded with the Research and Program Development Department at QRF, which undertakes programmatic and policy‐oriented research to support the improvement of  Arabic Literacy outcomes in Jordan.

The MEL team provides support and guidance on the design and development of appropriate, robust, and ethical monitoring and evaluation frameworks as well as supports formative research studies produced to inform policy making. The MEL Senior Officer/Specialist will be involved in the creation and use of high quality and credible evidence for QRF’s programming and policy uptake functions.

Main duties and responsibilities:
 

Quantitative Analysis, Reporting, and Dissemination of findings

• Contribute to evaluations design/including designing of Theories of change and hypotheses.

• Provide technical advice on areas such as sampling, data collection, and indicator development.

• Undertake quantitative data analysis for different research and evaluation studies (including for randomised control trials, inferential statistics, hypothesis testing, related to experimental or quasi experimental methods) for MEL and research functions using statistical software such as SPSS, Stata, Python, R , or equivalent tools.

• Produce study write ups including technical reports, executive summaries, policy briefs and blogs.

• Assist in preparing written and verbal dissemination of findings and follow-up on action points.

Monitoring and Data Quality Assurance

• Support the development and maintenance of systems and tools to enable projects and research studies to collect, aggregate, and analyze data, ensuring compliance with analysis and reporting requirements.

• Assist in the planning and implementation of periodic field monitoring exercises and data quality assessments.

• Lead on managing data collection vendors, volunteers and processes, including providing training and quality control, ensuring adherence to high-quality data collection protocols.

• Contribute to the automation and streamlining of data systems and processes, enabling real-time tracking and analysis of project performance, or evaluation studies’ progress.

• Implement MEL plans, supporting the broader MEL team in achieving project and program goals.

• Assist in documentation and knowledge-sharing activities, contributing to organizational learning and adaptive management.

• Assist in instilling a learning culture in QRF, though building of frameworks and tools for lessons learnt generation, documentation and usage.

Administrative Support

• Support administrative tasks within the MEL department, including procurement, logistics, and coordination for MEL-related activities.

Requirements

Educational Level 

• Bachelor’s degree in a relevant discipline (e.g. math, statistics, economics, education or another discipline with quantitative analysis related courses).

• MA degree in a relevant discipline (preferred)

Years of experience/ Skills:  

• Minimum of 3 years of experience in a relevant field.

• Evaluative work experience in a relevant field: education, economic development, public policy, research, consulting, etc.

• Work experience in relevant fields: education, economic development, public policy, research, consulting, etc.

• Academic or professional experience in monitoring and evaluation with knowledge of the different forms and challenges associated with evaluation models (e.g. Impact, Theory-Based, etc.).

Languages: 

• Fluent in spoken and written Arabic

• Proficiency in spoken and written English